At TourFixer ("we," "our," or "the platform"), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and share your personal information when you use tourfixer.uz to connect with local travel providers in Uzbekistan.

1. Information We Collect

Because we operate strictly as a connection platform, we only collect the essential information needed to arrange your travel services. This includes:

Contact Information: Your name, email address, and messaging details (such as a WhatsApp number) so local providers can reach you.
Travel Details: Your arrival/departure dates, group size, required language (English, Russian, German, Arabic, etc.), and specific itinerary requests (e.g., multi-day tours, hotel dates, or specific transfer routes like Samarkand to Bukhara).
Payment Information (What We Do NOT Collect): TourFixer does not process transactions. We never collect, see, or store your credit card numbers, bank details, or secure payment information. All payments and deposits are handled entirely between you and the independent local provider.

2. How We Use Your Information

We use the information you provide solely to facilitate your travel plans in Uzbekistan. Specifically, we use it to:

Match your requests with the appropriate, verified local guides, drivers, or boutique hotels.
Communicate with you regarding your booking status.
Ensure a smooth handover so your provider knows exactly where and when to meet you.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third-party marketers. We only share your details in the following necessary circumstance:

With Local Providers: When you request a booking, we share your name, contact details (like WhatsApp), and travel itinerary with the specific independent provider (driver, guide, or hotel) so they can fulfill your service and arrange payment.

4. Data Security

We take reasonable measures to protect the personal information submitted through our platform from unauthorized access or disclosure. However, please be aware that no internet transmission is 100% secure.

5. Your Rights

You have the right to request access to the personal data we hold about you, or ask us to delete your information from our records once your travel is completed. To make a request, please contact us directly through the platform.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The latest version will always be posted on this page.

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